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Smartly eliminating 3 of 4 employee turnovers
Turnover drops from 69% to 16%
Administrators at a mental health facility found they were devoting a great deal of time to a weekly hiring
board established to determine the effectiveness of mental health workers and decide which workers to
retain.
During these weekly meetings, the attendees concluded that the facility let a large number of workers go
on a consistent basis. The hospital was facing an overwhelming 68.7 percent turnover rate, and
administrators realized they had to take steps to control this issue. In their first move, hospital executives
turned to the Profile XT™ to help identify top performers and decrease their turnover as well as the time
spent in hiring meetings.
Participants
The number one reason for turnover was involuntary terminations -- where the employee was let go as opposed to quitting. The Profile XT™ assessment was used to
evaluate 25 mental health workers over a 10-month period of time and was then established as a part of each new applicant's review. Throughout this process, turnover
rates were calculated.
Job Match Pattern
A Job Match Pattern was created using Profile XT™ results from workers already in place at the hospital. The pattern identified 17 top performers and eight bottom
performers. New applicants were matched against this pattern, and the resulting Overall Job Match Percent to the pattern was used in the employee selection process.
Measuring Turnover After Pattern Update
Administrators selected an Overall Job Match Percent of 75 percent or greater to represent a good match to each position. This allowed the hospital to hire only those
applicants who scored an Overall Job Match Percent of 75 percent or greater and were a better fit to the job.
Summary
With the addition of Profile XT™ results to the hiring process, turnover dropped to 16 percent, reducing it by more than half from one fiscal year to the next. Hospital
executives also found that they spent a lot less time in hiring meetings.
Contact us for more information about our powerful job match products and services.
Turnover drops from 69% to 16%
Administrators at a mental health facility found they were devoting a great deal of time to a weekly hiring
board established to determine the effectiveness of mental health workers and decide which workers to
retain.
During these weekly meetings, the attendees concluded that the facility let a large number of workers go
on a consistent basis. The hospital was facing an overwhelming 68.7 percent turnover rate, and
administrators realized they had to take steps to control this issue. In their first move, hospital executives
turned to the Profile XT™ to help identify top performers and decrease their turnover as well as the time
spent in hiring meetings.
Participants
The number one reason for turnover was involuntary terminations -- where the employee was let go as opposed to quitting. The Profile XT™ assessment was used to
evaluate 25 mental health workers over a 10-month period of time and was then established as a part of each new applicant's review. Throughout this process, turnover
rates were calculated.
Job Match Pattern
A Job Match Pattern was created using Profile XT™ results from workers already in place at the hospital. The pattern identified 17 top performers and eight bottom
performers. New applicants were matched against this pattern, and the resulting Overall Job Match Percent to the pattern was used in the employee selection process.
Measuring Turnover After Pattern Update
Administrators selected an Overall Job Match Percent of 75 percent or greater to represent a good match to each position. This allowed the hospital to hire only those
applicants who scored an Overall Job Match Percent of 75 percent or greater and were a better fit to the job.
Summary
With the addition of Profile XT™ results to the hiring process, turnover dropped to 16 percent, reducing it by more than half from one fiscal year to the next. Hospital
executives also found that they spent a lot less time in hiring meetings.
Contact us for more information about our powerful job match products and services.
| Psychiatric Hospital A Case Study from the Max Impact Family |
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