Communicating with employees

Communicating with employees is more than just giving them information about their performance or what you need them to do. It is
the tool with which leaders keep employees connected to the organization’s vision. This is why when we think of the world’s greatest
leaders, we are also thinking of the world’s greatest communicators.

This session draws participants into self-awareness of the key characteristics of superior communication. They will experience first-
hand how the communication process works and how to elevate their professional communication in the workplace. Of course, the
skills learned in this session apply at home, too.

Topics
During this interactive hands-on session, participants learn:

The anatomy of a bad memo
The Schumacher theory of perception in communication
How the employee’s and supervisor’s perceptions impact their communication
To know when a message is received with the clarity desired by the supervisor
Paradigms and paradigm shifts
Understand the advantages and disadvantages of both one-way and two-way communication, and when to use each
When to use different types of communication
How to determine what your employees are really saying
Communication in an employee meeting
Understand how to develop a communication culture
Tactful conversations
How to communicate effectively at meetings
Communication is a 4-Way street™
How a great listener listens
The 6-Step listening model
The 5 types of listeners

Format
Max Impact sessions are a blend of interactive lecture, discussion, and self-reflection. Our approach
adds fun to the learning process with practical concepts that can be put into action immediately.

We employ a variety of flexible delivery methods, including: half-day sessions, staff meetings, power breakfasts, or impact lunch hours –
all delivered at your place of business.

This material workshop is also available online with CEU credits awarded.

Your presentation will be completely customized to the specific needs of your organization.

Communicate with Employees
Creating an Atmosphere of Open Dialogue

ALF: Always listen first
Something for HR pros, salespeople,
and managers to remember.