Max Impact Ethics

Feedback is an important part of our communication process. Without feedback we don’t know when we have done something well or
could perhaps improve upon something. Many people find it much easier to give feedback when it is positive than when it is negative.
Both positive and negative feedback is useful because it helps us become aware of ourselves, to determine the consequences of our
actions and to change or modify our behavior. Giving and receiving feedback are skills that can be learned and once practiced, can be
extremely useful.

Feedback is the art of using communication for growth. Giving effective feedback helps us to help others to improve interpersonal
relationships, escalate their performance at work, and attain their goals.

Although many think of feedback as a tool to help others, it is equally as important in building ourselves. Even tough feedback may be
difficult to hear, by successfully receiving feedback we improve in how we treat others and increase effectiveness as a leader.

In this session, participants learn exactly where their comfort level is in giving and receiving feedback, and they learn how to stretch to
build extreme relationships.

What you will gain
Participants in this session will learn:

The full meaning and benefit of giving and receiving feedback
The feedback cycle
The 5 truths about feedback
The Johari Window
Their personal aptitude for giving and for receiving feedback
The 4 traits of personality
How to increase and build relationships
The 10 aspects of good versus bad feedback
The 4 types of words that lock out feedback
The 8 step feedback process
The structure of feedback
How to use “I” statements
The 6 critical aspects of receiving feedback

Feedback
The Art of Giving and Receiving Criticism