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Reviewing successes
with assessments
Looking at our work with clients we have identified
25 success stories that looked at effects of assessment
programs, and many that quantified these effects in
similar ways. The studies occur across 10 widely different
types of businesses and are geographically scattered from
coast to coast.
Across all sectors and locations, for the 13 studies that reported return-on-investment figures, the average ROI
was $26.30 returned for every dollar invested! Here is a summary of findings:
Individually, any of these results would be an impressive argument for the use of assessments. Together, they
present overwhelming evidence: Proper use of valid, reliable assessments in hiring, selection, promotion and
management development can dramatically improve the functioning and profitability of a wide variety of
businesses.
About MaxImpact
MaxImpact is a training and development organization based in Rochester Hills. Their products and services
connect teams to a shared vision. For information on MaxImpact, visit www.getmaximpact.com, call 248-802-
6138, or write rick@getmaximpact.com.
©2008 Max Impact Corporation
with assessments
Looking at our work with clients we have identified
25 success stories that looked at effects of assessment
programs, and many that quantified these effects in
similar ways. The studies occur across 10 widely different
types of businesses and are geographically scattered from
coast to coast.
Across all sectors and locations, for the 13 studies that reported return-on-investment figures, the average ROI
was $26.30 returned for every dollar invested! Here is a summary of findings:
- Twelve studies focused on reductions in early failure. The average reduction was 46 percent.
- Five programs reported effects on total turnover. The average reduction was 47 percent.
- Two studies were aimed at reducing turnover in sales departments. The average reduction was 71
percent.
- Nine of the studies employed a single assessment, the Step One Survey II™, to decrease early-hire
failures. The average reduction in these was 43 percent, and the average return on investment was
$26.85 for every $1 invested.
- Three studies employed only the ProfileXT™ to attempt to reduce turnover. The average reduction in
turnover was 60 percent, and the average return on investment was $33.33 for every $1 invested.
- Two studies attempted to improve sales production. One, in a call center, used the ProfileXT™ and
reported a 50-percent increase in sales. Another, in a wholesale environment used the Profiles Sales
Indicator™ and documented a 900-percent difference in per capita sales volume among those who
matched a top performer pattern and those who did not.
- Five programs used multiple assessments in different combinations to decrease early failure or overall
turnover, averaging 56 percent reductions in the target measurement.
- One used multiple assessments to reduce turnover and increase productivity and generated a 23-percent
increase in the net profit of the company!
Individually, any of these results would be an impressive argument for the use of assessments. Together, they
present overwhelming evidence: Proper use of valid, reliable assessments in hiring, selection, promotion and
management development can dramatically improve the functioning and profitability of a wide variety of
businesses.
About MaxImpact
MaxImpact is a training and development organization based in Rochester Hills. Their products and services
connect teams to a shared vision. For information on MaxImpact, visit www.getmaximpact.com, call 248-802-
6138, or write rick@getmaximpact.com.
©2008 Max Impact Corporation
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