Selling in the 21st Century

With the number of competitors growing at an exponential rate, it is more important than ever to develop outstanding sales skills. A salesperson must
know the customer better than competitors. This involves a tremendous amount of relationship building and product analysis. Those that can build a
partnership with individual customers and their customer base as a whole will be well positioned to get the max impact from their sales energies.

Selling in the 21st Century is a highly interactive program where participants learn easy practical ways to learn the desires of their customers, thereby
transforming the relationship from one where the salesperson works hard to sell products and services into a relationship focused on the customer
buying without a high level of sales energy.

What you will gain
During this interactive hands-on session, participants learn:

Which aspects of the sales process are their strengths and which as their weaknesses
Understand the Sales Funnel
Analyze the funnel’s results on a customer and product basis
The Impact Pies™ and how they determine where to invest time and money
How to pre-qualify products and prospects
The POGO System
What always matters most to customers
Why price doesn’t matter – ever!
The 9 Traits of Highly Successful Salespeople
Listening to the customer
The 6 ways a customer tells you that you have the wrong product – and how to overcome 5 of them

Selling in the 21st Century
Understanding Your Customer

ALF: Always listen first
Something for HR pros, salespeople,
and managers to remember.