When problems occur many business leaders look for someone to blame. If a mistake was made the leader needs to look no further than a mirror. Why? Because the leader created the culture allowing the mistake to happen.
Of course not all leaders see mistakes as a problem. Many businesses understand mistakes offer two advantages.
They provide an opportunity to learn. Mistakes often expose weaknesses in policies or procedures or identify where an organization’s training is lacking.
They show a desire to take chances, which can be very good if expanding one’s comfort zone, increasing a product offering, or seeking new ways of handling existing processes that may not be efficient or up-to- date.