Boards of directors, department heads, and other employees can fail into the habit of avoiding problems. After all, problems often require difficult to implement solutions or distract us from activities were would prefer to do.
As bankrupt companies or fired managers have learned, avoidance is rarely a successful business strategy.
Great leaders and stellar companies look at challenges as an exciting diversion to the humdrum daily routine. They are able use these challenges to grow the camaraderie among employees and to strengthen their product offerings,