Violence in the Workplace

Workplace violence has been escalating in recent years. The impact on an employer is staggering, ranging from lost productivity to
management distraction to employee injury and turnover to defending and settling lawsuits.

Supervisors, managers, and other leaders need to understand the warning signs of violence, and how to properly handle situations as
they arise. That is the purpose of “Violence in the Workplace”. Handling threats, stalking, assaults, intimidation, property damage,
battery, racial or cultural epithets, swearing, and other forms of violence are the outcome of this powerful presentation.

This session focuses on ways to identify, report, and prevent workplace violence. Participants will have a hands-on experience through
interactive lecture and role play to deepen their understanding of this important issue.

What you will gain
In this session we will look at:

Examples of violent behavior
Describing inappropriate behavior
Warning signs of violent behavior
Five warning signs of escalating behavior
Workplace violence response procedures
Interpersonal conflict
The Three-Step Model of conflict resolution
How to make personal changes

We will look at case studies revolving around suicide attempts, threats, and mental and physical intrusion. This is an excellent session
for any workplace where tensions typically are at elevated levels or where there is an indication of future or past violent behaviors.

Violence in the Workplace
Conflict Resolution for Supervisors